Issues such as questions not appearing within the Awakening app are most commonly associated with parental controls or internet filters.
You can review this article from Apple to help you set up or manage Parental Controls for your child's iPad.
For the best experience in Awakening, we recommend whitelisting specific URLs in Screen Time:
player.legendsoflearning.com
any other *.legendsoflearning.com to ensure an optimal experience with mini games within the world.
Additionally, this article provides complete information on whitelisting that are shared with school districts, and it might be helpful if you have a firewall or whitelist set up on your home network separate from Apple Parental Controls.