Awakening Subscriptions can be canceled at any time. Below are the various ways in which subscriptions can be canceled.
Canceling subscriptions via a Student Account
Have your child log in to their Awakening account after 3 PM local time or on the weekends by going to https://awakening.legendsoflearning.com/play
Once logged into the Awakening Town, select the present icon on the toolbar at the top right of the screen.
In the window that appears, click the 'Deactivate' button.
Your child's subscription will remain active until the date indicated on the Adventure Pass. Your credit card will not be charged again at the end of the subscription.
Canceling subscriptions via the Parent Portal
For subscriptions purchased via the Parent Portal, you can use the Parent Portal to cancel the subscription.
To get started, log into your Parent account. Then click on the arrow located beside the child's name and select 'Edit Account'.
Under the student details, select the Manage Subscription button.
A new tab will open outlining the subscription details, from this page select the Cancel Plan button.
On the next page, confirm that you would like to cancel your current plan by selecting the Cancel Plan option.
After you have successfully canceled your child's subscription, you will be asked to leave feedback for the Legends team.
Your child's subscription will remain active until the end of the subscription period. However, your credit card will not be charged again at the end of the subscription.
Canceling subscriptions via Apple or Google Play Store
iPad or Android app subscriptions must be canceled directly through the Apple Store or Google Play Store.
If you need more help with canceling an Awakening subscription, please email firstname.lastname@example.org and our Partner Success Team is happy to help.