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How can I redeem a prepaid voucher for the Awakening Adventure Pass?

Daniela Ireta avatar
Written by Daniela Ireta
Updated over a week ago

To activate the Awakening Adventure Pass for your child using a prepaid voucher, follow the steps below:

What is the Awakening Adventure Pass?

The Awakening Adventure Pass provides additional features and access to exclusive content in your child’s Legends of Learning account. If you have a prepaid voucher for this pass, you can easily redeem it using your Parent Portal.

Steps to Redeem a Prepaid Voucher

Step 1: Log in to the Parent Portal

  1. Access the Parent Portal: If you already have a parent account, log in. If not, create a new account.

  2. Connect to your child’s account: Follow these steps to connect with your child's account, whether they have already created an account or if you are creating one for them!

Step 2: Apply the Voucher

  1. Choose the Subscription Method: Click Edit under your child's profile on the left navigation menu. Then, in the Membership Status field, click Subscribe.

  2. Select Voucher Payment: When subscribing to the Adventure Pass, select the option to pay with a prepaid voucher.

  3. Enter the Code: Enter the unique voucher code provided in the email and click Apply to activate the pass.

Additional Tips for Account Management

  • After linking the accounts, you can oversee your child’s username and password settings.

  • Use the Parent Portal to monitor in-game activity and progress.

Troubleshooting

  • Invalid Voucher Code: Double-check the characters in the voucher code for accuracy.

  • Issues Connecting Accounts: Ensure you’re using the correct credentials for both the Parent and Child accounts.

  • No Voucher Option: Make sure you are in the subscription management section of the Parent Portal where the voucher option is presented.

By following these steps, you can seamlessly redeem a prepaid voucher and enable the Awakening Adventure Pass for your child!

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